RESPONSIBLE PLAY

StatHero hosts fair and responsible contests for a variety of entry fees. StatHero runs all contests with integrity, fairness and reliability. StatHero is committed to responsible gaming and is dedicated to an enjoyable and positive gaming experience for all of our players. Most people play online for entertainment, but we recognize that a small percentage of people will attempt to play when they’re underage or allow playing online to control them and affect their lives.

StatHero performs an electronic verification using a third-party data reference company to validate the age and identity of all customers. We reserve the right to ask for additional age verification information from the player and suspend the player’s account until he or she provides information that verifies their identity to our satisfaction.

StatHero offers the options to self-exclude and self limit. If, at any point, you think you’re spending too much time or money on StatHero, you have the option of taking a break from StatHero entirely.  If you wish to suspend your account please contact support@stathero.com and it will be suspended within 24 hours.

Once a player voluntarily notifies StatHero to request a suspension of account, that account will be suspended indefinitely within 24 hours, until player contacts support@stathero.com to request activation.  Upon request, StatHero will audit account to approve or not approve re-activation.

NEED HELP?

If you have questions or concerns about your own gaming behavior or about that of a friend or family member, please enlist the help of the National Council On Problem Gambling.

www.ncpgambling.org

You can also contact a 24 Hour Confidential National Helpline Number: 1-800-522-4700

 

CONCERNED ABOUT A MEMBER OF FAMILY

If you believe that a member of your family has a gaming problem gamer or is playing beyond their means please contact support@stathero.com for assistance.

PARENTAL CONTROLS

StatHero will verify all accounts for age and eligibility. If minors under 18 have access to your computer and/or personal information, please consider installing parental control software to prevent access to StatHero and other age-restricted sites. If you believe a minor is playing on StatHero, please contact support@stathero.com. If a minor is found playing on StatHero, then that account will be closed.

LIMITATION ON PLAYER DEPOSITS

 

 

MASSACHUSETTS CONSUMERS

In accordance with state requirements, StatHero restricts deposits in any calendar month for residents of certain states unless the user has requested and received approval for an increase. For Massachusetts residents the deposit limit level is $1,000 per calendar month. For Tennessee residents and people located in Tennessee, the deposit limit level is $2,500 per calendar month.

To request an increase in your deposit limit (for applicable states), you will be asked to complete and submit a form that helps us evaluate your income and asset information. You may also be required to submit additional documentation in support of your increase request. Increase requests will be evaluated on an individual basis and are in StatHero’s complete discretion. Please contact support@stathero.com to begin this process.

TENNESSEE CONSUMERS

Account Activity

(1)Amount  of  Monthly  Deposits.  No  new  player  shall  be  permitted  to  deposit  more  than  two  thousand  five  hundred  dollars  ($2,500),  of  cash  or  a  cash  equivalent,  per  month  with  a  fantasy  sports  operator  unless  the  player  demonstrates  that  he  or  she  should  be  entitled  to  increase  its  monthly  deposit  limits  in  accordance  with  these  rules  and  the  published  rules  of  the fantasy sports operator.

(a) No player shall be granted an increase in his or her deposit limit prior to verification of their identity in accordance with these rules.

(b) No player  who  is  classified  as  a  beginning  player  shall  be  allowed  to  request  an  increase in their deposit limit.

(c) In order  to  be eligible  for  a  deposit  limit  increase,  a  player  must  demonstrate,  to  the  fantasy  sports  operator’s  reasonable  satisfaction,  that  he  or  she  qualifies  for  an  increase  under  policies  and  procedures  established  by  the  fantasy  sports  operator,  based on the player’s annual income or net worth.

(d)Fantasy   sports   operators   shall   establish   and   publish   reasonable   procedures   for   increasing a player’s deposit limit, but in no circumstances shall such deposit limits be increased unless the player has an annual income of more than $150,000 (or $300,000 jointly with a spouse) or financial net worth greater than $500,000, calculated as follows:

  1. Any individual  whose  net  worth,  or  joint  net  worth  with  that  individual’s  spouse,  exceeds five hundred thousand dollars ($500,000).

(i)  For purposes of calculating net worth under this subsection, the individual’s primary residence shall not be included as an asset;

(ii)  Indebtedness that  is  secured  by  the  individual’s  primary  residence,  up  to  the estimated fair market value of the primary residence at the time of the request for account increase, shall not be included as a liability (except that the amount of such indebtedness outstanding at the time of the request for account  increase  exceeds  the  amount  outstanding  sixty  (60)  days  before  such time, other than as a result of the acquisition of the primary residence, the amount of such excess shall be included as a liability; and

(iii) Indebtedness that  is  secured  by  the  individual’s  primary  residence  in  excess  of  the  estimated  fair  market  value  of  the  primary  residence  at  the  time of the request for account increase shall be included as a liability.

  1. Any individual who had an individual gross income in excess of one hundred fifty thousand  dollars  ($150,000)  in  each  of  the  two  (2)  most  recent  years,  or  joint  income with that individual’s spouse in excess of three hundred thousand dollars ($300,000) in each of those years and has a reasonable expectation of reaching the same income level in the current year.